Part-Time Concierge I - The Seasons of Cherry Creek

BROE Group and it's managed affiliates • Denver, CO

1d • $25 • Onsite

About The Position

Step into a role where luxury meets excellence. As Concierge, you’ll be the welcoming face of our upscale residential community, offering personalized service, anticipating resident needs, and ensuring every interaction reflects the sophistication of our brand. As part of our dedicated team you will deliver seamless support and elevate daily living for our residents and guests while managing the details that keep our front desks running seamlessly.

Requirements

• 1+ years of customer service experience, ideally in hospitality or luxury residential settings
• Strong communication, organization, and multitasking skills
• A polished, professional demeanor and a proactive attitude.
• High ethical standards and sound judgment
• Reliable, detail-oriented, and able to maintain confidentiality
• A commitment to delivering excellent service and teamwork
• High School Diploma or equivalent

Nice To Haves

• Familiarity with Yardi, Building Link or similar platforms is a plus

Responsibilities

• Greet residents, guests, and vendors with warmth, professionalism, and attention to detail
• Serve as the central communication point for resident inquiries and assistance requests
• Manage package deliveries, shipping, and package room organization
• Coordinate elevator reservations and after-hours move-ins
• Handle lockouts, key tracking, and visitor access per community policy
• Assist with vendor check-ins, deliveries, and service coordination
• Monitor security cameras and promptly escalate safety or policy concerns
• Perform building opening and closing procedures, including unlocking/locking designated entry points and securing leasing offices after hours
• Respond to and document after-hours escalations, directing issues to the proper channels (e.g., emergency maintenance, leasing, management)
• Oversee guest suite check-ins and check-outs
• Manage guest parking reservations and monitor usage
• Maintain coffee stations—cleaning, restocking, and ensuring presentation standards
• Maintain accurate logs, reports, and documentation of daily activities
• Monitor and maintain an organized, welcoming front desk and lobby environment
• Collaborate with property management, maintenance, and resident services teams to ensure a seamless resident experience

Benefits

• We provide paid and ongoing training, and the opportunity to grow at Broe.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees