Concierge Healthcare Manager
About The Position
Concierge Healthcare Manager Location: Fairfax, VA Employment Type: Full-Time Compensation: $70-80k annually & bonus opportunities & growth potential Lead clinic operations while delivering a concierge-level patient experience in a fast-growing mental health organization. At Serenity Healthcare, we’re reshaping mental wellness with innovation, compassion, and human connection. We're hiring a Manager to lead clinic operations, support patient care, and inspire high-performing teams. No healthcare background? No problem. We provide full training — all you need is leadership experience, emotional intelligence, and a drive to serve. About the Role Lead day-to-day clinic operations with a strong focus on patient experience Coach and develop teams to deliver warm, professional, concierge-level care Ensure patients feel supported, informed, and valued at every touchpoint Healthcare experience is not required — full training provided.
Requirements
- 3+ years of experience in team leadership or operational management
- Proven experience managing performance metrics and goal outcomes
- Experience leading performance conversations and coaching individuals
Responsibilities
- Lead and motivate teams to deliver patient-first, concierge-level care
- Oversee daily clinic operations and resolve workflow challenges efficiently
- Support patient education and confidently communicate available services
Benefits
- Rapid promotion opportunities
- 90% employer-paid medical, dental, and vision insurance
- 401(k) retirement plan
- 10 PTO days (15 after one year) +10 paid holidays
- Supportive leadership and mission-driven culture
- Ongoing professional development in a growing healthcare organization
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
