Concierge Greeter Per Diem

Bristal Assisted Living • West Babylon, NY

385d

About The Position

The Concierge Greeter at The Bristal Assisted Living is a key resident- and guest-facing role responsible for creating a welcoming and professional first impression of the community. This position emphasizes exceptional guest services and hospitality, ensuring that all interactions reflect the organization's core values. The Concierge Greeter will engage with residents, families, and guests, providing assistance and information while maintaining a positive and courteous demeanor.

Requirements

• Clear and confident speaking voice, both in person and over the phone.
• Cheerful, upbeat, positive, and professional demeanor.
• Alert and attentive to details, situations, and emergencies.
• Strong but patient and pleasant communication skills.
• Familiarity with MS Office (Excel, Word, and Outlook) preferred.
• Fluent communication in English, both orally and in written form.
• Respectful and polite to residents, guests, and fellow team members.
• Ability to work a flexible schedule.

Responsibilities

• Answering and redirecting incoming calls with professionalism and positivity.
• Taking accurate and courteous phone messages and responding to resident requests promptly.
• Greeting all visitors warmly as they enter the community and completing information cards for inquiries.
• Responding to all resident, guest, and team member inquiries in a polite and timely manner.
• Handling emergencies promptly and appropriately.
• Keeping the front desk sign-in/sign-out logs accurate and up to date.
• Performing basic computer data entry as needed.

What This Job Offers

• Job Type: Full-time
• Industry: Nursing and Residential Care Facilities
• Education Level: No Education Listed