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Westbrook Senior Living - Streamwood, IL

posted about 1 month ago

Part-time
Streamwood, IL
Nursing and Residential Care Facilities

About the position

The Concierge position at Spectrum Retirement Communities is a part-time role focused on providing excellent customer service to residents and visitors. The primary responsibilities include greeting visitors, answering phone calls, responding to inquiries, and maintaining a clean and welcoming front lobby area. This role requires strong communication skills and the ability to handle multiple tasks in a fast-paced environment.

Responsibilities

  • Greet and direct all visitors to the front desk in a friendly and helpful way.
  • Answer all incoming phone calls and transfer the calls or take messages as appropriate.
  • Respond to resident and family member questions and concerns.
  • Respond to and appropriately handle emergency situations.
  • Monitor and maintain the cleanliness of the front lobby and entrance area.

Requirements

  • High School diploma or equivalent is required.
  • Experience in an office environment, answering phones or customer service preferred.
  • Technology skills are important.
  • Must be self-motivated, organized, and professional.
  • Must be able to work independently and handle multiple tasks at one time.
  • Strong communication skills are critical.

Benefits

  • 401(k)
  • Dental insurance
  • Life insurance
  • Paid holidays
  • Paid time off
  • Vision insurance
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