Concierge & Event Coordinator

Invited • San Diego, CA

286d

About The Position

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! The Concierge & Event Coordinator plays a pivotal role in delivering exceptional service and seamless event execution. By merging the personalized service of a concierge with the organizational expertise of an event coordinator, this position ensures remarkable experiences for all members and guests before, during, and after their visit. Key priorities include creating Warm Welcomes, Magic Moments, and Fond Farewells while supporting club initiatives and ensuring flawless event delivery.

Requirements

• At least 1 year of experience in hospitality, event coordination, or a similar role.
• Strong communication skills (verbal, written, phone, text, and social media).
• Exceptional organizational skills and attention to detail.
• Competence in using Microsoft Office Suite and other systems.
• Positive attitude, teamwork mindset, and ability to multitask effectively.
• Proven ability to deliver high-quality guest experiences with warmth and professionalism.
• High school diploma or equivalent; additional education or certifications in hospitality/event management are a plus.

Responsibilities

• Provide personalized service by greeting tenants and guests, offering directions, and assisting with inquiries regarding club services, events, and amenities.
• Proactively inform tenants about upcoming events, room locations, and club features both in person and over the phone.
• Arrange transportation, schedule appointments, make reservations, and accommodate special requests to enhance the guest experience.
• Maintain cleanliness and organization of the lobby, front entrance, and workstation. Ensure supplies (e.g., pens, notepads) are fully stocked and accessible.
• Assist with marketing initiatives, including internal communications between Invited/Tenant/ARE/Partners, event announcements, and outbound tenant communications.
• Work with the event planning team during weekly BEO (Banquet Event Order) meetings to understand event logistics, guest needs, and schedules.
• Serve as the primary on-site contact for attendees, ensuring seamless execution of event elements in conjunction with the Event Manager.
• Provide clear updates to attendees, vendors, and staff regarding event details or schedule changes.
• Address unforeseen challenges or emergencies with professionalism and poise, ensuring guest safety and satisfaction.
• Contribute to internal feedback forms to inform post-event evaluations and improve future experiences.
• Assist with seating arrangements, resolve attendee issues, and handle special requests from Tier 1 tenants or VIP guests.
• Maintain detailed records of event details, guest inquiries, and resolutions to support continuous improvement efforts.

Benefits

• Competitive pay
• Opportunities for growth
• Chance to contribute to unforgettable experiences at a premier club in San Diego

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED