Sox Suite Elevator

At Your Service•Chicago, IL

2d•$17•Onsite

About The Position

Embody the mission, values and common purpose of the SOXtraordinary Squad who represent the Chicago White Sox. Provide welcoming, comfortable, and top-level customer service to White Sox suites & premium areas guests with a smile.

Requirements

Must be 18 years of age or older
Ability to work evenings, weekends, and holidays
High school diploma
Excellent communication skills
Superb customer service skills
Must be able to work outdoors conditions
Comfortable in small/confined spaces
Available for at least 80% of the events at Guaranteed Rate Field.
Team Member must be able to withstand moving elevator
Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to speak effectively before groups of customers or employees of the organization.
Demonstrate skills in a warm, open, welcoming environment and thank guests as they enter and leave.
Ability to stand for 3 quarters (¾) of shift. Team members are expected to fully perform the essential functions of the job.

Responsibilities

Provide friendly and professional directions for all guests entering and exiting the elevator
Ensure safety regulations while operating elevator and passenger number limits
Assist guests with getting on and off elevator
Be an expert on all service and unique amenities at the ballpark to provide each fan with unique experience
Ability to respond with adaptive service for guests with disabilities.
Ability to work as a team player and independently
Check guest tickets to ensure they are accessing the correct floor
Ensure elevators are in sound working conditions and available for guests
Ability to work with minimum direction majority of the time
Notify designated supervisor of incidents to be recorded on incident report
Knowledgeable in facility services and physical layout
Assist guest with problems or complaints if applicable
Perform other duties assigned