Concierge Coordinator
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About The Position
Come work at Mystic Lake Casino's Mall of America Store! As a Concierge Coordinator, you will provide superior guest service to all guests, both in person and over the phone. This part-time opportunity allows you to enjoy weekly pay and growth opportunities. The position is located in Bloomington, MN at our Mall of America store, with a pay rate of $16.00-$16.75/hour based on experience. The shift is flexible, with hours available Monday through Sunday anytime between 10am-9pm, requiring 4-8 hour shifts and a total of 14-20 hours per week. In this role, you will be responsible for providing concierge services that coordinate all aspects of a guest's visit to the Gaming Enterprise. This includes arranging transportation through our bus program and special transportation arrangements as necessary, handling ticket purchases, making hotel reservations, and creating trip itineraries. You will also be responsible for the sale of gift cards and event tickets via Ticketmaster, promoting all promotional activities scheduled at the casino, and answering any questions guests may have. At Mystic Lake Casino, we pride ourselves on offering competitive weekly pay, outstanding benefits, and advancement opportunities. Our generous benefits package includes medical, dental, life and disability insurance, onsite medical clinics and pharmacy, a 401(k) retirement plan, paid time off, wellness programs, and more. Additionally, employees can take advantage of perks such as discounts on childcare, fuel, bus passes, and fitness memberships, as well as free uniforms and uniform cleaning, and tuition reimbursement.
