Concierge Care Navigator - Medical Group
About The Position
We are dedicated to providing exceptional care to every patient, every time. St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades . Position Summary: The Concierge Care Navigator is a dedicated liaison for St. Luke’s concierge patients and other patient populations of the organization. This role ensures a seamless, personalized healthcare experience by triaging care needs and coordinating provider visits and other care access points. The ideal candidate is a Registered Nurse with exceptional interpersonal, customer service, and communication skills. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.
Requirements
- Bachelor's in Science Nursing or other healthcare related field
- Minimum of 3 years of clinical experience, preferably in ambulatory or care coordination settings
- Current licensure as a Registered Nurse in the state of Missouri
Nice To Haves
- Certification in Case Management (CCM) or Patient Navigation preferred
Benefits
- Day one benefits package
- Pension Plan & 401K
- Competitive compensation
- FSA & HSA options
- PTO programs available
- Education Assistance
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What This Job Offers
Job Type
Full-time
Number of Employees
1,001-5,000 employees
