Concierge Associate

RR Donnelley-posted about 6 hours ago
$25 - $26/Yr
Full-time • Entry Level
Onsite • Irvine, CA
5,001-10,000 employees
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Williams Lea is hiring for a Concierge Associate for our Irvine office to work Monday to Friday 7:30 am to 4:30 pm! The Concierge Associate is responsible for providing covering the reception desk, greeting visitors and general clerical office support

  • Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals.
  • Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary.
  • Provide high level services to staff, clients and guests.
  • Communicate with manager and client on job or deadline issues.
  • Handle additional projects as assigned. Handle sensitive and/or confidential document and information.
  • High school diploma or equivalent.
  • Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment.
  • Exceptional customer service skills to effectively great and communicate with callers and visitors.
  • Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors.
  • Ability to work in a fast-paced team environment.
  • Ability to effectively and professional communication with co-workers and clients.
  • Attention to detail with an emphasis on accuracy and quality.
  • Intermediate computer skills including Microsoft Word and Excel
  • Ability to prioritize work to balance multiple projects and deadlines.
  • Excellent verbal and written communication skills.
  • Self-motivated and the ability to multi-task
  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Additional Employee Perks and Discounts
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