Concierge/Admissions Assistant - Part Time

Poway Healthcare Center-posted about 1 year ago
$37,440 - $47,840/Yr
Part-time
Poway, CA
Nursing and Residential Care Facilities
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The Concierge/Admissions Assistant is a part-time role responsible for assisting with the admission process of residents in a healthcare facility. This position involves interacting with residents, guardians, and sponsors to gather necessary admission information, maintaining accurate records, and ensuring compliance with established policies and procedures. The role requires effective communication and organizational skills to support the smooth operation of the admissions process.

  • Receive and follow schedule/instructions from your supervisor and as outlined in established policies and procedures.
  • Assist in interviewing residents/guardians/sponsors and obtaining required admission information and signatures.
  • Assist in the resident admission orientation program in accordance with established policies and procedures.
  • Admit and prepare identification records for residents in accordance with established policies and procedures.
  • Maintain an accurate record of available beds.
  • Admit, transfer, and discharge residents in accordance with established policies and procedures.
  • Develop and maintain a good working rapport with inter department personnel, as well as other departments within the facility.
  • Provide residents with admission information packet (e.g., resident rights, notice of privacy practices, admissions contract, etc.).
  • Obtain the resident/guardian's signature on all required permits, releases, authorizations, etc.
  • Maintain a current listing of all residents and assigned room numbers.
  • Provide copies of such listing to nursing service, management, government agencies and personnel, etc., as necessary and in accordance with privacy rules.
  • Notify nursing service when the resident has arrived at the facility to assure that a member of the nursing staff escorts the resident to his/her assigned room.
  • Assume the administrative authority, responsibility, and accountability of performing the assigned duties of the admitting coordinator.
  • Maintain the confidentiality of all resident care information including protected health information.
  • Report known or suspected incidents of unauthorized disclosure of such information.
  • Ensure resident's valuables are inventoried and deposited or a 'Release from Responsibility' form is signed in accordance with established policies and procedures.
  • Must possess, as a minimum, a high school diploma or GED.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from managers and employees.
  • Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Must be able to type a minimum of 35 words per minute and use a 10 key.
  • Pay rate of $18.00 - $23.00 per hour depending on experience.
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