Concessions Supervisor

Sodexo Live•Seattle, WA

2d•Onsite

About The Position

Nothing compares to the energy of a live event. Sodexo Live! is dedicated to elevating the sports , events, and hospitality experience. From stadiums to iconic venues, we bring world-class food and beverage services backed by our expertise , insight, and passion. Every detail is designed to make the most of every moment. Received Let's go Live! together . Location: We are seeking a Concessions Supervisor at T-Mobile Park , home of the Seattle Mariners. Union Status: Non-Union Principle Function: The Concessions Supervisor is responsible for ensuring that fans receive an exceptional level of service by providing hands-on supervision of concessions staff and supporting concessions operations.

Requirements

High school diploma or equivalent.
TIPS or TEAM training (or equivalent).
Valid Washington State Food Handler Permit and completed food safety training.
Must meet state age requirements for serving alcoholic beverages.
Ability to understand and follow written and verbal instructions.
Strong teamwork skills and ability to collaborate across departments.
Ability to work independently and in a fast-paced, high-pressure environment.
Proficiency with POS systems and digital registers.
Excellent customer service and communication skills.
Flexible schedule, including nights, weekends, and holidays.
Subject to wet floors, temperature extremes and excessive noise.
Must be able to lift up to 50 pounds in weight and maneuver in tight spaces .
Hours are often extended or irregular to include nights, weekends and holidays.
All associates must pass a background check

Responsibilities

Manage operations across multiple concession stands, ensuring smooth workflows and a safe environment during operating hours.
Greet, assist , and respond to guests' and staff inquiries promptly and professionally.
Maintain thorough knowledge of menu offerings, presentation standards, and pricing.
Ensure proper product control, inventory management, and equipment handling.
Adhere to cash handling policies and food safety/sanitation guidelines.
Oversee inventory control processes, including tracking, reconciliation, and submitting requisitions to maintain optimal stock levels.
Support event-day operations, including preparation, check-out, and closing procedures, to ensure seamless execution.
Assign tasks and delegate responsibilities to stand leads.
Uphold the highest standards of cleanliness and sanitation at all times.
Assist concessions managers with pre-event planning and preparation.
Organize post-event closing and clean-up activities.
Support scheduling coordinators with staff deployment prior to each game or event.
Communicate staff issues (e.g., illness, injury , inter-employee conflicts ) to management promptly.
Report facility issues or safety concerns to management.
Perform additional duties as assigned.