Concessions Supervisor | Part-Time | Orpheum Theatre

Oak View Group-posted 3 months ago
Part-time • Entry Level
Minneapolis, MN
Professional, Scientific, and Technical Services
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The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the arena at various concessions stands, bars, and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Concessions Supervisor will assist the Concessions Manager and the rest of the OVG leadership team with projects including training, inventory and special events. The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $25.00.

  • Ensure proper set-up of all concessions locations prior to doors.
  • Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
  • Training new & current employees regarding property procedure & best practices.
  • Willing to cover / back-up any open position to assure location is fully operational.
  • Ensure work environment is safe and free from harassment or discrimination.
  • Relays safety/health issues to management immediately.
  • Ensure event staff and volunteers are aware of work place expectations.
  • Promote a positive, enthusiastic and cooperative workplace environment.
  • Responsible for supervising the service of beverages to guests including alcoholic beverages.
  • Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
  • Responsible for assisting in recording a guest's order and relaying the order to the kitchen via P.O.S. system.
  • Responsible for observing guests to respond to any additional requests.
  • Responsible for computing the cost of the meal and presenting the guest with the check.
  • Accept payments and provide change as necessary.
  • Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
  • Maintains sanitation, health and safety standards in work areas.
  • Assures that the location equipment is operable and clean prior to start of event.
  • Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
  • Enforces all company policies and procedures.
  • Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees.
  • Assists Management team with projects including training, inventory and special events.
  • All other duties as assigned by the managers and supervisors.
  • At least 1-2 years' experience working in a supervisory capacity in a food & beverage environment.
  • Ability to supervise the work of others.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to handle cash accurately and responsibly.
  • Ability to calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
  • 401(k) Savings Plan
  • 401(k) matching
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