Concessions Stand Lead | Part-Time | Keesler Federal Park

Oak View Group•Biloxi, MS

8d•$15

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Concessions Stand Lead oversees the preparation and staging of all food & beverage items within assigned location. Ensures quality of food presentation. Additionally, they will be interacting with guests and providing assistance in all transaction at self-checkout areas and on occasion could have cash handling duties where needed. Must be able to maintain excellent attendance in accordance with the attendance policy. This role will pay an hourly rate of $15.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until May 1, 2026. About the Venue Located on the scenic Mississippi Coast, Keesler Federal Park is the crown jewel of Biloxi baseball. Opened on June 6, 2015, as MGM Park, the stadium is home to the Double-A Biloxi Shuckers of the Southern League. With a seating capacity of up to 6,067, the park offers fans an exceptional game-day experience with 4,500 reserved seats in the seating bowl, a grass berm, two open-air party decks, a terrace, 12 luxury suites, and a spacious luxury club. It also features a state-of-the-art 1,472-square-foot scoreboard, making it one of the premier destinations for baseball on the Gulf Coast. Beyond its modern amenities, Keesler Federal Park is steeped in local culture. The Shuckers, the Milwaukee Brewers' Double-A affiliate since 2015, reflect the coastal city's rich seafood heritage. The team name, chosen by fans, celebrates Biloxi's vibrant ties to the seafood industry. Since their debut season in 2015, the Shuckers have produced numerous Major League Baseball stars, including Corbin Burnes, Josh Hader, Brandon Woodruff, and Devin Williams. The ballpark also hosted the 2019 Southern League All-Star Game, further solidifying its place in Southern League history. Whether it’s the unbeatable Gulf Coast views, the electric atmosphere, or the chance to see future MLB stars, Keesler Federal Park is where baseball and Biloxi come alive.

Requirements

At Least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment.
Ability to supervise the work of others.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to speak, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory

Responsibilities

Leads the proper set-up of all concessions locations prior to doors. Set-up duties may include: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash.
Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
Training new & current employees with regarding to property procedure & best practices.
Willing to cover / back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed.
Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately.
Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance, training and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to start of event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
Enforces all company policies and procedures.
Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
Assists Management team with projects including training, inventory and special events.
All other duties as assigned by the managers and supervisors