Concessions Staff | Part-Time | Ryan Center and Boss Ice Arena (U of Rhode Island)

Oak View Group•Kingston, RI

16d•$15 - $17•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Concessions Staff provides excellent customer service by knowing and understanding the products being sold at all concessions stands. The staff is responsible for handling all transactions at the point of sale system and adhering to all cash handling policies and procedures. This role will pay an hourly rate of $15.00-$17.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Requirements

Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to work well in a team-oriented, fast-paced, event drive environment.
Must show demonstrated ability to meet the company standard for excellent attendance.
If not already certified, you must be willing to take Servsafe Alcohol training within 15 days of date of hire (at our expense).
Requires occasional lifting, carrying, pushing and/or pulling of up to 25 lbs.
Ability to multi task in a fast paced environment.
Ability to work independently and as a productive member of a team.
Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays.
Schedule is event based and must be available for 90% of scheduled events, as well as some mandatory shifts.
Must be able to work in a loud noise environment at times.
Must be over 18 years old by date of hire.
Proven ability to work well with all levels of management.
Strong analytical and problem-solving skills.

Responsibilities

Enters and processes all sales via cash, debit and credit card transaction using a cash register or other point of sale system in a retail environment with efficiency and accuracy.
Balance the cash register, making change, and recording purchases.
Serves customers in a friendly and efficiently manner.
Provides excellent customer service.
Adheres to cash handling policies and procedures.
Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, and management.
Know and understand the products being served.
Responsible for cleaning, stocking and restocking of workstations and displays.
Ensures that all work areas and equipment are clean, food products are properly stored, utensils are clean and put away and floor is swept and mopped at the end of shift.
Staff must check out with Direct Supervisor and/or management to ensure the concession stand meets cleanliness standards.
Responsible for operating large volume cooking equipment such as grills, fryolators, steamers and ovens.
Responsible for maintaining quality and production standards on all menu items.
Maintains sanitation, health and safety standards in work areas.
Keep work area clean and stocked throughout shift.
Other duties and tasks as assigned by manager.