Concessions Specialist

Arizona Humane Society • Phoenix, AZ

1d • Onsite

About The Position

The Arizona Humane Society is seeking a dedicated and motivated part-time Concessions Specialist to join our Café team at our Papago Park Campus. This role offers a Friday and Saturday schedule with working hours of 8:30 AM – 6:30 PM. The Concessions Specialist will perform the necessary functions required to operate the concessions café located inside the Arizona Humane Society Papago Park Campus. This includes performing opening and closing duties, operating a hot and cold line during service hours, making drinks and menu items according to standardized recipes and methods, and understanding POS procedures to create and close tickets. The Concessions Specialist will perform all functions necessary for a successful concession operation, including, but not limited to: handling all monies, being knowledgeable about all products and promotions, and providing excellent customer service to customers. The Concessions Specialist must have the ability to respond quickly to changes and adapt quickly as needed to meet the ongoing needs of the organization and our customers.

Requirements

• High school diploma/GED required
• 2-3 years of prior work experience in a high-volume kitchen or beverage service environment required
• Strong interpersonal and customer service skills required
• Must be able to handle food items safely and properly in a kitchen environment
• Understanding of retail and cash handling operations required
• Ability to learn/use POS software (for use with food service in a restaurant environment)

Nice To Haves

• Food Protection Manager Certification (Food Handler's Manager Certification) preferred
• Experience in customer service and/or retail preferred

Responsibilities

• Perform the necessary functions required to operate the concessions café located inside the Arizona Humane Society Papago Park Campus
• Perform opening and closing duties
• Operate a hot and cold line during service hours
• Make drinks and menu items according to standardized recipes and methods
• Understand POS procedures to create and close tickets
• Handle all monies
• Be knowledgeable about all products and promotions
• Provide excellent customer service to customers
• Respond quickly to changes and adapt quickly as needed to meet the ongoing needs of the organization and our customers
• Complete food preparation procedures according to written instructions
• Promote and recommend retail products to staff and visitors to help increase sales and ensure budgets are met
• Ensure paperwork and data entry is completed accurately and legibly
• Perform cashier duties; close-out cash drawer, count money and balance reconciliation form
• Multitask and handle multiple, simultaneous orders
• Keep necessary items and supplies adequately stocked and understand their uses and applications
• Continue to expand knowledge of staff dietary needs and restrictions
• Assist drivers with loading and unloading orders
• Perform routine inventory checks and create vendor orders as necessary
• Maintain knowledge of all available menu items, their ingredients, and their preparation methods
• Create daily or weekly special menu items and order necessary items to execute them properly

Benefits

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees