Concessions Manager - Hard Rock Stadium

Sodexo S A • Miami Gardens, FL

131d

About The Position

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. We are seeking an experienced Concessions Manager for the Hard Rock Stadium in Miami Gardens, FL.

Requirements

• 3-5 years of experience in food service management or event concessions management.
• Experience in a large-scale venue, sports stadium or arena setting is a plus.
• Strong leadership and team management skills.
• Excellent client service and communication skills.
• Strong problem-solving and conflict resolution abilities.
• Knowledge of health and safety regulations related to food service.

Responsibilities

• Supervise all food and beverage concessions operations within the stadium.
• Oversee the preparation, presentation, and service of food and beverages during events.
• Monitor concession stand staffing and coordinate with event managers to ensure proper staffing levels based on event size.
• Manage relationships with clients on a daily basis.
• Ensure a high level of customer service is provided by all staff members.
• Handle customer inquiries, complaints, and feedback promptly and professionally.
• Ensure all food and beverage operations comply with local, state, and federal regulations.
• Assist with the setup and breakdown of concession areas.
• Ensure that special dietary requests or menu modifications are addressed as needed.
• Hire, train, and supervise concession staff.
• Create schedules to ensure proper staffing levels.

Benefits

• Health Savings and Flexible Spending Accounts
• Life and Disability Insurance
• Accident, Critical Illness, and Hospital Indemnity Coverage
• Identity Theft Protection
• Adoption Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees