Concessions Intern - 2026

Contemporary American Theater Festival • Shepherdstown, WV

10d • Onsite

About The Position

Concessions Intern The Contemporary American Theater Festival at Shepherd University is welcoming applications for CATF's 2025 Concessions Interns. CATF, a summer festival and leading producer of contemporary plays, is dedicated to telling diverse stories and developing new American theater. The festival premieres or produces multiple plays each season in three venues. CATF is committed to supporting the unique needs of new work while fostering an environment of fun and company community. Located 90 minutes from DC, CATF makes its home in one of America's coolest small towns, Shepherdstown, WV. Reporting to the Box Office Manager, Concessions Interns are member of the Audience Services Team, providing radical hospitality and facilitating an exceptional festival experience to all CATF audience members.

Requirements

• Being a member of the Audience Services Team requires patience, flexibility, collaboration, strong written and verbal communication skills, enthusiasm for working with and assisting the public, attention to detail, and facility with technology.
• Additionally, successful candidates will value and practice Anti-Racist and Anti-Oppressive (ARAO) efforts.

Responsibilities

• Provide excellent in-person customer service, creating a welcoming environment for all Festival attendees
• Assist box office team in answering phones
• Set up Square point-of-service system for concessions and merchandise sales
• Establish enticing and welcoming merchandising displays
• Sell and serve pre-packaged concessions, including alcohol
• Sell merchandise
• Conduct cash, check, and credit card sales; create and reconcile daily sales report
• Order and restock concessions and merchandise as needed
• Act as concierge, providing information about dining, lodging, and other activities
• Assist in keeping all venue public spaces clean, safe, and organized
• Coordinate with House Manager, box office interns, stage management personnel, and volunteers to ensure the best experience for the audience
• Other duties as assigned

Benefits

• All staff and interns are provided free air-conditioned housing within walking distance of air-conditioned theaters and work spaces, and free use of the university's gym, pool, and laundry facilities.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed