Concessions Guest Service Representative | Part-Time | Synovus Park

Oak View Group•Columbus, GA

1h•$12 - $15

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. The Concessions Guest Service Representative supports the food and beverage operations in grab-and-go concession markets. This role focuses on assisting guests with checkouts, maintaining stock and cleanliness, and collaborating with coworkers and culinary staff to ensure an excellent guest experience. This role pays an hourly rate of $12.00 to $15.00 Synovus Park is one of the newest and most modern minor league baseball and entertainment venues in the Southeast. Located in Columbus, Georgia, the ballpark is home to the Columbus Clingstones, the Double-A affiliate of the Atlanta Braves. Synovus Park hosts 69 professional baseball games each season, while also serving as a year-round destination. The venue accommodates over 5,200 fans with expanded capacity for large-scale events, making it a premier gathering place for both sports and entertainment in the Chattahoochee Valley region.

Requirements

High school diploma or equivalent preferred.
Must be 18 years of age or older.
Three or more months of experience in the food service industry preferred.
Excellent interpersonal skills with a friendly, positive attitude when interacting with coworkers, managers, volunteers, and guests.
Strong communication and teamwork abilities.
Knowledge of or willingness to learn state and federal alcohol service regulations.
Ability to maintain a clean and organized work environment while handling multiple tasks.
Physical capability to stand for extended periods and lift to 30 pounds as needed.
Flexibility to work evenings, weekends, and holidays as the event schedule requires.

Responsibilities

Provide friendly and efficient service to guests at grab-and-go concession markets.
Monitor and maintain stock and supply levels, promptly reporting low-stock items to the concessions manager.
Collaborate with coworkers and culinary staff to ensure seamless operations.
Address guest requests and concerns in a professional and courteous manner.
Verify guest identification in accordance with state and federal regulations for alcoholic beverage purchases.
Maintain cleanliness and organization of workspaces, including proper garbage disposal and restocking supplies.
Uphold sanitation, health, and safety standards to ensure compliance with regulations.
Foster a positive and welcoming environment for guests, coworkers, managers, and volunteers.