Concessions Associate

Barrington Stage Company • Pittsfield, MA

10d • $15 - $18 • Onsite

About The Position

The Concessions Associate supports daily concessions operations, including sales, inventory management, and cash handling, while providing friendly, human-centered customer service throughout performances. This role helps ensure a smooth and welcoming front-of-house experience for all patrons.

Requirements

• No previous work experience required; enthusiasm and a willingness to learn are valued.
• Strong communication and interpersonal skills with a commitment to equity, diversity, inclusion, and belonging.
• Ability to work independently, stay calm under pressure, and problem-solve in real time.
• Basic cash-handling accuracy and comfort in processing payments or transactions.
• Reliability, punctuality, and adaptability in a fast-paced environment.
• Flexibility for varied work hours and physical tasks, including evenings, weekends, and occasionally carrying, pulling, or lifting up to 25 lbs, while upholding equity, diversity, inclusion, and belonging practices.
• This job description is not comprehensive and is subject to change at any time

Responsibilities

• Manage daily concessions operations, including opening/closing procedures, cash and credit card sales, and financial reconciliation.
• Set up and break down the concessions stand before and after each performance.
• Maintain and restock inventory in the POS system (e.g., Square) and from backstock.
• Communicate regularly with the Concessions Captain about needs and operational updates.
• Participate in team meetings to provide feedback on guest trends, sales performance, and process improvements.
• Perform other duties as assigned to support smooth front-of-house operations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed