Concession Store Manager - FT - Tyson's Corner

AllSaints • Tysons Corner, VA

218d • $24 - $27

About The Position

The Concession Manager is an important role within our retail operations. You are responsible for the overall accountability of the success of our store. You will own the in store customer journey, the financial targets and delivery of business critical updates into the stores which are designed to drive sales. You'll be spending the majority of your time on our busy shop floors, creating fun environments, while engaging team members and customers alike with your positive influence and energy. Upskilling and equipping team members with the available tools to succeed through clear communications and interaction will be key to delivering sales targets. Our stores are fast paced and constantly moving forward, and as store manager you'll need lots of energy, passion and tenacity to deliver brand expectations.

Requirements

• Excellent people management skills with a focus on team development and progression.
• Strong relationship management skills, creating fun and inviting environments for both team and customers.
• Active profile of the brand, networking with confidence and building positive relationships.
• Tenacity and belief to succeed, aiming high and setting challenging targets.
• Strong business acumen with proven ability to use reporting technologies to commercial advantage.
• Honest, trusting, and charismatic with strong influencing skills.
• A protector of brand, caring for profit margins and product, as well as team and customer health and safety.
• Dynamic and energetic, inspiring your team to achieve the best results.

Responsibilities

• Equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver a great in-store experience.
• Hold responsibility for the development of your team by hosting annual appraisals for all team members, recognising and highlighting achievements as well as identifying areas of improvement.
• Effectively plan and deliver monthly floor sets, promoting new collections and driving sales across all product categories.
• Lead floor walks with full understanding of your business, KPI performance and reasoning behind any commercial decision.
• Own all areas of your business including customer experience, stockroom operations, HR policies, payroll, profit protection, health & safety and recruitment.
• Set expectations for the management team and occasionally step into other roles to upskill and provide on-the-spot feedback.
• Maximise trade opportunities by walking shop floors daily and identifying risks at the earliest stage.
• Ensure adherence to wardrobe and grooming guidelines and operational excellence.
• Handle all employee-related matters in store, working alongside your HR advisor to resolve issues.

Benefits

• Medical, Dental, Vision insurance
• Flexible Spending Accounts (FSA) & Dependent Care Accounts
• Commuter & Parking Saving Accounts
• 401(k) Enrollment - Traditional 401(k)/Roth 401(k) with matching
• Paid Time Off & Sick Leave
• Enhanced Paid Parental Benefits
• Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)
• Basic Life and Disability
• Short/Long-Term Disability
• Employee Assistance Programs
• Personal Clothing Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Number of Employees: 5,001-10,000 employees