Concession Associate

MSG Entertainment Holdings•Chicago, IL

10h•Onsite

About The Position

As a Concession Associate at the Chicago Theater you will be responsible for setting up, maintaining and breaking down your designated bar area. Count in and out all inventory items every shift. Serve snacks and beverages to guests in a timely and responsible manner. Maintain designated bar area clean and well stocked. Always promote positive guest/client experience and superior customer service. As a crucial member of our team, a Chicago Theatre Bartender may be requested to work a flexible schedule inclusive of early mornings, day & evening shifts (late evenings may be ), weekends, holidays and back to back events. All candidates must be available to work one third of the monthly shows scheduled. Additionally, a bartender may be assigned to an area where adverse temperature/weather conditions may affect them. This role requires Bartenders to stand for long periods of time and move freely throughout the property during their shift. The Concession Associate is responsible for serving alcoholic and non-alcoholic beverages to guests during events at The Chicago Theater. Must be friendly, outgoing and create a welcoming environment to guests. Will be responsible for the set up and operation of designated bar areas throughout The Chicago Theatre. Duties include heavy lifting and maintaining cleanliness of designated bar area. Will serve alcoholic beverages to patrons in a timely and responsible manner, while providing superior guest service to patrons of the Chicago Theatre.

Requirements

Prior bartending experience
Strong communication and customer service skills
Ability to multitask in a high volume entertainment based environment
Strong interpersonal skills
Ability to handle a variety of customer service situations are
Must be available to work nights, weekends and holidays
Must be able to handle inclement weather, due to theatre doors being open.
Occasional kneeling/bending while restocking is required.
Ability to lift up to 50lbs pounds.
Must be able to work within an environment with loud noises and everchanging visuals.
Must be able to work in crowded spaces; Constant motion is often required
Ability to stand and move about the theater throughout the duration of the shift.
Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment