Concession Associate

TOCA Football • Eastlake, OH

14d • Onsite

About The Position

We are seeking a passionate and enthusiastic individual to join our soccer training facility team as a Concessions Associate. As a Concessions Associate, you will play a crucial role in ensuring exceptional guest satisfaction and a smooth operational flow within a TOCA Soccer Training Facility. This part-time role will be a vital part of creating a positive and memorable experience for our guests. You will be responsible for making every guest feel welcome, valued, and leave with a smile. Whether it’s assisting with inquiries, providing information, or facilitating a seamless experience, your warm demeanor and exceptional customer service skills will contribute to a memorable and enjoyable experience for our guests.

Requirements

• High school diploma or equivalent.
• Previous customer service, hospitality, or guest relations experience.
• Excellent interpersonal and communication skills to engage with guests, teammates, and leadership.
• Passion for creating an inviting and welcoming environment that aligns with TOCA Soccer values.
• Ability to work in a fast-paced environment with a smile.
• Proficiency in basic math skills and cash handling.
• Flexibility to work evenings, weekends, and holidays.
• Ability to kneel, bend, reach, climb, and stand for long durations of time.
• Ability to move and lift equipment and supplies of 30+ pounds

Responsibilities

• Provide exceptional customer service with a friendly and positive attitude.
• Prepare and serve a variety of concession items, from popcorn and nachos to refreshing beverages.
• Handle cash transactions accurately and efficiently.
• Keep concession areas clean, organized, and stocked with tasty treats.
• Assist with maintaining a welcoming and enjoyable atmosphere for guests.

Benefits

• Gain valuable work experience in the sports industry within a dynamic and innovative soccer training facility.
• Positive and supportive team culture that values continuous improvement and excellence.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees