Concession Associate

TOCA FootballEastlake, OH
14dOnsite

About The Position

We are seeking a passionate and enthusiastic individual to join our soccer training facility team as a Concessions Associate. As a Concessions Associate, you will play a crucial role in ensuring exceptional guest satisfaction and a smooth operational flow within a TOCA Soccer Training Facility. This part-time role will be a vital part of creating a positive and memorable experience for our guests. You will be responsible for making every guest feel welcome, valued, and leave with a smile. Whether it’s assisting with inquiries, providing information, or facilitating a seamless experience, your warm demeanor and exceptional customer service skills will contribute to a memorable and enjoyable experience for our guests.

Requirements

  • High school diploma or equivalent.
  • Previous customer service, hospitality, or guest relations experience.
  • Excellent interpersonal and communication skills to engage with guests, teammates, and leadership.
  • Passion for creating an inviting and welcoming environment that aligns with TOCA Soccer values.
  • Ability to work in a fast-paced environment with a smile.
  • Proficiency in basic math skills and cash handling.
  • Flexibility to work evenings, weekends, and holidays.
  • Ability to kneel, bend, reach, climb, and stand for long durations of time.
  • Ability to move and lift equipment and supplies of 30+ pounds

Responsibilities

  • Provide exceptional customer service with a friendly and positive attitude.
  • Prepare and serve a variety of concession items, from popcorn and nachos to refreshing beverages.
  • Handle cash transactions accurately and efficiently.
  • Keep concession areas clean, organized, and stocked with tasty treats.
  • Assist with maintaining a welcoming and enjoyable atmosphere for guests.

Benefits

  • Gain valuable work experience in the sports industry within a dynamic and innovative soccer training facility.
  • Positive and supportive team culture that values continuous improvement and excellence.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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