Computing Specialist (part-time 17.5 hours/week)
About The Position
As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints. Join the Department of Physics and Astronomy in providing computer support to the Department of Physics and Astronomy on Windows, Linux, and Mac systems as we engage in world-class research Position will remain open until filled What you’ll do in this position:
Requirements
- A firm commitment to the mission of BYU
- 1 year in tech service desk or IT troubleshooting
- Excellent technical skills
- Demonstrated competence in troubleshooting issues as they arise in a timely manner
- Ability to work well with others and contribute to the team
- Professionalism and courtesy in dealing with faculty, staff, and students
- Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Nice To Haves
- 2+ years in tech service desk or IT troubleshooting
- Existing Windows management experience
- Linux or Mac system knowledge
- Storage technology background
Responsibilities
- End-User Support & Troubleshooting Diagnose and resolve a wide range of end-user hardware, software, and connectivity issues using systematic troubleshooting techniques. Identify root causes, test potential solutions, document findings, and escalate complex problems when appropriate to ensure timely resolution and minimal disruption.
- Systems, Server, Storage & Network Support Perform routine hardware and software maintenance to ensure optimal performance, reliability, and security. Configure, deploy, and maintain Windows, macOS, and Linux desktop and server systems, including account setup, system imaging, security configuration, and approved software installation. Support the setup, monitoring, and basic administration of storage technologies, servers, and network infrastructure, including backups, user access management, system upgrades, and performance monitoring.
- Equipment Installation & Physical Support Assist with the physical setup, relocation, installation, and occasional lifting of computer equipment such as desktops, laptops, monitors, printers, and networking devices while following established safety guidelines.
Benefits
- Employee assistance program, available to the employee and all members of their household
- Access to the library
- Free on-campus parking
- Free UTA pass
- Discounts at the BYU Store and for many events at BYU
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
