Computing / Network Support Technician

THE HILLIARD CORPORATION • Elmira, NY

6d • $44,500 - $55,600 • Onsite

About The Position

The Computing / Network Support Technician shall be responsible for supporting personal computers, configuring network/phone connections, VLAN’s and general computing support. The duties shall include but not be limited to the following:

Requirements

• AS Degree in the Information Technology field or equivalent work experience.
• Experience with Microsoft Office Suite & Network fundamentals.
• Accept direction and projects from CIO or Telecommunications Manager.
• Maintain cooperative and positive communication with all personnel and departments.
• Be able to perform duties in an ever-changing fast paced environment.
• Perform other duties as may be assigned by supervisor.

Responsibilities

• Responsible for timely day-to-day support, management, monitoring, troubleshooting, security and support of workstation systems and network environments, including hardware and software.
• To ensure optimal workstation performance will install, diagnose, repair, maintain, and upgrade all PC hardware and peripherals.
• Installs, configures and upgrades operating systems and software, using standard business and administrative packages.
• Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables (CAT3, CAT5, CAT6 and Fiber) and rewires as required for new installations and office reconfiguration.
• Manages system backups, restores and assists in Disaster Recovery planning
• Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required.
• Acts as a technical resource in assisting users to resolve problems with equipment and data.
• Assist with support of Microsoft Office products, printers, CAD software, configuring storage drives securely, and other software support as assigned.
• Keep technology knowledge up to date by participating in IT training or other assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees