Computer User Support Specialist - Apprenticeship
About The Position
Put your passion for computers, community, and leadership to use as a Computer User Support Specialist here at Data Doctors in Scottsdale, AZ. We are currently seeking dedicated individuals to provide Computer Repair, New Computer Systems, and Computer Help to both Home and Business clients. This position is responsible for focusing on customers' needs to deliver high-quality service in a fast-paced environment. Ready to share your passion and expertise with the world? Read on to see if you qualify to become a PC M.D.! The main responsibilities of a Data Doctors Computer User Support Specialist are to service and repair Windows-based computer systems, both in the hardware and software areas. However, many of our customers need in-store service, installation, configuration & upgrading of desktop and laptop computers. There will be opportunities to learn new things every day. This fast-paced industry never has a boring day as long as you are open to new challenges and opportunities. This position requires a strong ability to complete technical tasks and communicate them effectively to customers. We explain all our computer service solutions in relatable, easy-to-understand terms to our customers (NO GEEK SPEAK). Data Doctors continues to win awards for our computer repair services because of the people and processes we employ to deliver amazing customer service.
Requirements
- High School Diploma
- Valid Driver's License
- Customer Service/Sales Experience
- Self-Motivated with a Desire to Advance
- Strong Communication and Organizational Skills
Nice To Haves
- strong computer knowledge
- previous technical experience
- customer service/consulting experience
Responsibilities
- service and repair Windows-based computer systems, both in the hardware and software areas
- in-store service, installation, configuration & upgrading of desktop and laptop computers
- complete technical tasks and communicate them effectively to customers
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Repair and Maintenance
Education Level
High school or GED
Number of Employees
251-500 employees
