Computer User Support Specialist - Journeyman- Secret Cleared

Perrygo Consulting Group•San Diego, CA

11d•Onsite

About The Position

Perrygo is a small, rapidly growing company; we are passionate about our employees as well as supporting our customers and their mission. We are excited for the opportunity to bring aboard highly motivated and energetic individuals to join our teams. Currently, we are seeking a Computer User Support Specialist - Journeyman- Secret Cleared. This role supports a Navy customer in San Diego, CA.

Requirements

6+ years of IT support experience in enterprise environments
DoD 8570 IAT Level I Certification (A+ CE or equivalent) preferred.
Secret (must be a US Citizen)

Nice To Haves

Knowledge of Windows 10/11, Microsoft 365, and Active Directory

Responsibilities

Provide technical assistance to computer users.
Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
Provide Tier 1 and Tier 2 user support for software and hardware issues.
Troubleshoot and resolve network, application, and system access problems.
Install and configure hardware, printers, and authorized software.
Support account management, password resets, and permissions.

Benefits

Paid Time Off (PTO)/Sick Leave
11 Paid Holidays
Flexible Work Schedules (offering a healthy work-life balance whenever possible)
Employee Assistance Program (EAP)
Medical, Dental, and Vision
LTD/STD, AD&D, and Life-Employer Paid
Supplemental Life and Accident options
Health Savings Account (HSA) with employer contribution
401K Plan with employer Safe Harbor contribution
Profit Sharing Plan