Computer Technician

Billings Tech Guys • Billings, MT

399d • $31,200 - $37,440

About The Position

As a Computer Technician at Billings Tech Guys, you will be responsible for repairing various devices including cell phones, tablets, and computers. This role emphasizes delivering high-quality service to customers while being part of a growing team that is focused on store expansion and success.

Requirements

• Minimum of 1 year of experience as a Computer Technician or in a similar role
• Proficient in Windows operating systems (Windows 10, Windows Server)
• Strong customer service skills with the ability to communicate technical information to non-technical users
• Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with help desk ticketing systems
• Knowledge of computer hardware components and troubleshooting techniques
• Understanding of computer networking concepts (TCP/IP, DNS, DHCP)
• Familiarity with Mac OS

Responsibilities

• Install, configure, and troubleshoot computer hardware and software
• Provide technical support to end-users in person, over the phone, or via remote access
• Diagnose and resolve hardware and software issues
• Set up and maintain computer networks, including routers, switches, and firewalls
• Perform routine maintenance tasks such as system updates and virus scans
• Collaborate with other IT team members to ensure smooth operation of computer systems
• Document all technical procedures and solutions for future reference

Benefits

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off
• Bonus opportunities
• Performance bonus
• Profit sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Repair and Maintenance
• Education Level: No Education Listed