Computer Technician ONSITE in Rensselaer, NY - 2nd & 3rd Shift

Unisys•Rensselaer, NY

8h•Onsite

About The Position

What success looks like in this role: Provides the full range of Field Engineering support for an assigned base of large / complex clients. Takes complete ownership of onsite service activity. Performs advanced-level maintenance on all products, including low-complexity installation activities. Provides technical feedback on equipment, systems and processes to improve overall service delivery. Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. Identifies and resolves systemic issues within the team. Proactively supports the needs of other team members, providing technical assistance and expertise. Contributes to improved client services metrics reporting and documentation. Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Requirements

High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 2-4 years’ experience in area of responsibility
MUST BE WILLING AND ABLE TO BE ONSITE 5 DAYS A WEEK IN RENSSELAER, NY
SCHEDULES NEEDED : SHIFT 1 Monday: 12AM - 9AM Tuesday: 12AM - 9AM Wednesday: 12AM - 9AM Thursday: 12AM - 9AM Friday: 12AM - 9AM Saturday: OFF Sunday: OFF SHIFT 2 Monday: 3PM - 12AM Tuesday: 3PM - 12AM Wednesday: 3PM - 12AM Thursday: OFF Friday: OFF Saturday: 130PM - 1030PM Sunday: 130PM - 1030PM SHIFT 3 Monday: OFF Tuesday: OFF Wednesday: 3PM - 12AM Thursday: 3PM - 12AM Friday: 3PM - 12AM Saturday: 6AM - 3PM Sunday: 6AM - 3PM

Responsibilities

Provides the full range of Field Engineering support for an assigned base of large / complex clients.
Takes complete ownership of onsite service activity.
Performs advanced-level maintenance on all products, including low-complexity installation activities.
Provides technical feedback on equipment, systems and processes to improve overall service delivery.
Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
Identifies and resolves systemic issues within the team.
Proactively supports the needs of other team members, providing technical assistance and expertise.
Contributes to improved client services metrics reporting and documentation.
Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Benefits

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more!
We’re committed to supporting work-life balance and investing in your future success.

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