Computer Technician: Lincoln Public Schools

Lincoln Public Schools•Lincoln, RI

About The Position

Lincoln Public Schools is seeking a Computer Technician to join our team! Function: Diagnose, respond, and resolve technical failures in a timely fashion to maintain consistent use of all hardware, provide direct responsibility for maintenance, operational efficiency, and appearance of all computers and hardware. Performs preventative maintenance on all existing systems to include the wide-area network, and other related technology duties as may be assigned. This a 12 month position

Responsibilities

Provide technical support for Windows, Windows server related OS, and Google Workspace.
Responsible for configuration and set up of Windows, Windows server related OS, and Google Workspace.
Diagnose and correct hardware problems in a timely fashion.
Provide immediate technical support to staff.
Performs hardware and software installation.
Ensure the anti-virus software patches are installed, kept up-to-date, and working properly on all stations.
Share files as required by staff for student and staff use.
Set up and maintain user e-mail accounts.
Check new computer equipment on arrival and install as appropriate.
Maintain computer equipment inventory, including recording serial numbers and locations, as well as, surpluses and removed equipment.
Maintain computer peripheral equipment (scanners, printers, projectors, etc.), ensuring that they are prepared and ready for use.
Keep a log of all technical faults.
Establish periodic review and schedule maintenance of existing computers and hardware.
Troubleshoot phones, intercom, and camera systems.
Liaise with external support companies as needed to resolve faults speedily, as well as for the repair of equipment under warranty or maintenance contract.
Set up, maintain, and remove user network accounts where appropriate.
Carry out routine network maintenance tasks.
Be familiar with the network infrastructure (cable and patch panel, router, switch, ATM) and troubleshooting procedures.
Follow supplier’s recommended procedures.
Other related duties as may be assigned by the Information Technology specialist and/or their designee.