Computer Technician/Sales Associate

uBreakiFix • Largo, FL

399d • $31,200 - $37,440

About The Position

The Computer Technician/Sales Associate at uBreakiFix is responsible for providing exceptional customer service while diagnosing and repairing electronic devices. This role combines technical skills with sales expertise, ensuring that customers receive quality repairs and recommendations for additional services. The position requires a commitment to maintaining high standards of service and a welcoming store environment.

Requirements

• 1-3 years of customer service or retail sales experience preferred
• Basic computer skills required
• Strong organizational and time management abilities
• Ability to thrive in a team-oriented, fast-paced environment
• Reliable transportation and driver's license
• Ability to build relationships and recommend solutions to our customers

Responsibilities

• Provide exceptional customer service throughout the repair process
• Guide customers from check-in to repair completion
• Diagnose, troubleshoot, and repair electronic devices
• Communicate technical issues in a clear, understandable manner
• Offer repair estimates and recommend additional services
• Upsell cases & screen protectors
• Provide solutions through our Home+ protection plan
• Ensure all repairs meet uBreakiFix quality standards
• Maintain a welcoming and organized store environment
• Answer phone calls professionally and convert inquiries to store visits
• Manage inventory accurately and uphold store cleanliness
• Utilize POS system for customer records and repair tracking

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance
• Bonus opportunities
• Overtime pay
• Performance bonus
• Signing bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Repair and Maintenance
• Education Level: High school or GED