About The Position

Serves as the computer and systems manager for the departments assigned. Responsible for the technical design, planning, implementation, performance tuning and recovery procedures for research storage, servers and clusters.

Requirements

  • Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
  • Relevant Experience (3 Years)

Nice To Haves

  • C (Programming Language)
  • Computer Science
  • Cross-Functional Teamwork
  • Hyper Text Markup Language (HTML)
  • Java
  • LaTeX Typesetting
  • Maple 15
  • Mathematics
  • MATLAB
  • Multitasking
  • Perl Scripts
  • Prioritization
  • R-Studio
  • Shell Scripting
  • Statistical Analysis Software (SAS)
  • Wolfram Mathematica
  • Working Independently

Responsibilities

  • Provide server support and management for department and faculty research groups.
  • Design, install, configure, trouble-shoot and provide maintenance of system hardware, software, and components.
  • Ensure systems conform with IT security requirements.
  • Interact with faculty to develop requirements for new/replacement systems.
  • Develop technical solutions that are thorough and consistent with the departments’ objectives in response to a wide range of technical issues.
  • Provide technical assistance.
  • Answer questions or resolve computer problems for faculty and staff in person, via telephone or from a remote location.
  • Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
  • Install and perform repairs to hardware/software and peripheral equipment.
  • Acts as an interface between department users and WashU IT and A&S computing.
  • Responds to campus security notifications.
  • Keep abreast of current trends in server and network development.
  • Perform other duties as assigned.

Benefits

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Take advantage of our free Metro transit U-Pass for eligible employees.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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