COMPUTER SYSTEMS BUSINESS ANALYST (SAP) - 73005668
About The Position
This position performs as a business analyst in ESSP Customer Relations Management and is an excellent fit for self-motivated critical thinkers. If you enjoy working on teams with computer systems and problem solving, this may be the position for you. Your duties would include: Coordinating with business processes, technical team members, contract team members and outside agencies Analyzing existing and new business requirements to determine gaps and provide solutions. Developing system software testing strategies, scenarios, scripts, and results matrices. Performing problem/defect analysis and testing of system functionality. Preparing reports, presentations, issues, and options papers and gathering supporting documentation.
Requirements
- Currently employed with the Florida Department of Revenue.
- Two years of experience in business analyst duties such as conducting meetings for information gathering, documenting business rules, business process flows, or computer system flows.
- Two years of experience collecting and analyzing data to solve problems, and document workflow relating to the improvement of operational and management practices.
- Two years of experience communicating through a variety of methods (report writing and presentations) to a diverse audience.
Nice To Haves
- Two or more years of Child Support Operational Experience.
- One year of experience preparing reports or option papers or presentations.
- One year of software testing experience.
- Experience working with Systems, Applications and Products (SAP) ERP Central Component (ECC) or Customer Relationship Management (CRM) or Business Warehouse.
- Knowledge with File hold and/or HP Project and Portfolio Management.
Responsibilities
- Coordinating with business processes, technical team members, contract team members and outside agencies
- Analyzing existing and new business requirements to determine gaps and provide solutions.
- Developing system software testing strategies, scenarios, scripts, and results matrices.
- Performing problem/defect analysis and testing of system functionality.
- Preparing reports, presentations, issues, and options papers and gathering supporting documentation.
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- paid parental leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
