Computer Support Technician-Colegrove Park Elementary

North Adams Public Schools • North Adams, MA

72d • $45,000 - $45,000

About The Position

The North Adams School district seeks experienced candidates for a position of Computer Support Technician. A successful candidate will have exposure to a mix of recent and evolving technologies in the K-12 Education environment. This position pays $45,000.00 per year and is a year round position.

Requirements

• Good written and verbal communication and human relations skills
• Able to handle confidential material in a responsible manner
• Capable of multitasking, prioritizing and managing time efficiently
• Comfortable in a diverse and fast-paced environment
• Detail oriented, thorough and organized team player

Responsibilities

• Provides hands-on hardware and software support to faculty and student users at multiple locations
• Manages and supports the deployment, and collection of technology equipment at assigned school(s) under the direction of the Director of Technology and building principal
• Troubleshoots computer software and A/V problems either independently or with other IT staff
• Fields/triages and resolves technology help desk calls and requests for all district sites
• Ensure all software and hardware is up-to-date and install updates as required
• Brings unusual conditions or situations to the attention of the Director of Technology
• Assists staff during professional development training and computer-based assessments, such as NAEP, MCAS, and ACCESS
• Supports staff in the use of digital technology equipment, keeps work area clean and organized, maintains equipment inventory and related technology resources
• Responds in a timely fashion to trouble tickets submitted through the Technology helpdesk system
• Additional duties and responsibilities as assigned by the Director of Technology

What This Job Offers

• Job Type: Full-time
• Industry: Executive, Legislative, and Other General Government Support