Computer Support Technician Assistant - Student
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About The Position
The Student Computer Support Technician Assistant plays a crucial role in assisting Computer Support Technicians in troubleshooting and resolving issues related to approved computer software and hardware. This position is designed for current students at Oklahoma City Community College (OCCC) who are looking to gain practical experience while contributing to the technical support team. The assistant will also collaborate with Audio Visual Services Technicians to provide support for audio-visual hardware and assist in the setup of audio-video equipment. This role is an excellent opportunity for students to enhance their technical skills and gain hands-on experience in a supportive educational environment. As a Student Computer Support Technician Assistant, the individual will be expected to work closely with faculty, staff, and fellow students to ensure that all technical issues are addressed promptly and effectively. The assistant will be responsible for maintaining a high level of customer service while providing technical support, which may include troubleshooting software issues, assisting with hardware repairs, and setting up audio-visual equipment for various events and classes. This position requires a proactive approach to problem-solving and the ability to communicate technical information clearly to non-technical users. The role is part-time and requires the assistant to be available during regular business hours, typically between 8 a.m. and 5 p.m. The position is ideal for students who are currently enrolled in a minimum of 6 credit hours for the Fall or Spring semester or 3 credit hours for the Summer semester, or those who have a federal work-study award. This position not only provides valuable work experience but also allows students to apply their academic knowledge in a real-world setting, preparing them for future careers in technology and support services.
