Merced County (CA)-posted 12 months ago
Merced, CA
Executive, Legislative, and Other General Government Support

The Computer Support Assistant position involves a variety of data entry and clerical tasks. Duties may include entering data from various documents into data entry machines, manually sorting and batching documents, verifying data entered by other operators, and performing general clerical work related to work assignments. The role also requires learning and operating peripheral computer equipment, assisting with the maintenance of the tape library, and participating in monitoring terminal activity during peak workload times. Additional responsibilities include answering telephones, ensuring confidentiality of data, logging incoming work, and assisting with print runs and help desk activities.

  • Enter data from a variety of documents to various data entry machines.
  • Manually sort and batch documents according to various data entry procedures.
  • Verify data entered by other operators.
  • Perform general clerical work related to work assignments.
  • Learn/Operate peripheral computer equipment.
  • Assist with maintenance of the tape library.
  • Assist/Perform warrant signing, forms separation and other large paper handling jobs.
  • Participate and Train to/Monitor terminal activity and printing and tape mounts during peak workload times.
  • Answer telephones and either take messages or forwards call to staff.
  • Ensure confidentiality of the data entered material.
  • Log incoming work and separates it into appropriate work groups.
  • Collect, reviews and logs completed work.
  • Assist/Check print runs for completeness/quality.
  • Assist with reruns of misprinted or missing reports.
  • Perform help desk activities.
  • Check incoming work for completeness.
  • Dispatch work to appropriate areas.
  • One (1) year of data entry operation experience.
  • Successful completion of a data entry curriculum or training program.
  • One (1) year of experience performing duties comparable to a Computer Support Assistant I in Merced County.
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