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The Computer Support Analyst Levels 1-5 position at MTA Headquarters is designed to provide technical support to clients utilizing MTA computer hardware, software, and technology services within an integrated network environment. This role encompasses various levels of responsibility, from basic desktop support to advanced technical direction and project management, depending on the level of the position. Analysts will be involved in troubleshooting, installation, and maintenance of IT resources, ensuring effective service delivery across multiple locations.