Computer Repair Technician
About The Position
The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team. At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place. We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
Requirements
- 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments
- Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
- Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
- Proficiency with peer-to-peer and client/server network configurations and troubleshooting
- Professional, high-energy, customer-oriented work ethic
- Valid driver’s license and a clean driving record
- Must be willing to submit to mandatory background check
Responsibilities
- Onsite computer solutions for Windows-based PCs and Apple computers
- Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers
- Network installation and maintenance (wired, wireless, LAN, WAN)
- Data recovery and loss prevention
- Virus protection and Spyware/Adware removal
- Computer security enhancement
- PC Hardware and software fault isolation and repair
- System repair and upgrades
- Software upgrade and installation
- One-on-one training
Benefits
- Great culture
- Access to fully branded Nerd Van
- Opportunity to be a part of a growing brand!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
