Computer Operator-Senior

Intermountain Health • Murray, UT

16d • $20 - $31 • Remote

About The Position

The Computer Operator-Senior is responsible for daily computer systems operations, as well as timely and accurate processing of information through the computer systems. This position is responsible to setup new user accounts on the iSeries (AS400) and to alter / troubleshoot current iSeries accounts. Required to setup all non-employee, contracted employees and students for Physician Tandem, HELP2, internet access, and setup and maintain all group mailboxes in Active Directory. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings. We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.

Requirements

• Four years of experience or training with IBM iSeries, Tandem, or comparable computer systems.

Nice To Haves

• Demonstrated ability to perform project tasks as directed - and -
• Demonstrated ability to effectively prioritize and execute tasks - and -
• Demonstrated written and oral communication skills.
• Strong interpersonal skills, and proven analytical and problem-solving abilities.
• Experience working in a team-oriented, collaborative environment. Interact with others requiring the employee to communicate information.
• Operate computers and other IT equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Responsibilities

• Maintains an appropriate work environment and cleans the hardware in the Operations room. Develops and follows preventive maintenance routines.
• Maintains accurate and complete records during shift (e.g., problem documentation and actions taken, computer utilization logs, file identification, etc.) that are required to supplement console log.
• Operates the facilities computers in such a manner that all requested processing is completed in an accurate and timely manner.
• Generates accurate and timely reports, some on a regular basis and others as needed or requested by user departments.
• Performs backups of system files and software, according to department policies and procedures.
• Maintains adequate inventory levels of operating supplies such as stock paper, toner, diskettes, printer ribbons, etc.
• Acts as a technical resource for operation of single computer system and provides training for the other computer operators.
• Interprets system error messages and troubleshoots system interface problems (i.e., IBM to Tandem, etc.). Works with users to solve basic peripheral equipment problems and facilitating system functions affecting end users.
• Sets up computer access for all non-employees and contracted workers with Tandem, HELP2, internet access, user accounts for email / group email, Windows IM and Wireless Office.
• Maintains group email accounts in Active Directory and maintains accurate and complete records of all user setups.
• Provides Telecom support, setup and troubleshoot pagers for users.
• Communicates status and concerns of projects with supervisor and all interested groups.

Benefits

• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 11-50 employees