Computer Network Support Specialists (Service Desk Support Service Specialist) SENIOR
Nexagen Networks•Rock Island, IL
395d•$75,000 - $80,000
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About The Position
The Computer Network Support Specialist (Service Desk Support Service Specialist) SENIOR role at Nexagen Networks, Inc. involves providing advanced technical support for network systems, including LAN, WAN, and cloud networks. This position is responsible for troubleshooting and resolving complex issues that first-tier support cannot handle, ensuring minimal disruption to network operations. The specialist will also oversee SATCOM support operations and manage user accounts, while maintaining high technical proficiency and leading training initiatives for team members.
