Computer Maintenance Technician - 7525 - Central Office Annex

Hardin County School District•Elizabethtown, KY

About The Position

BASIC FUNCTION: Perform a variety of skilled and technical duties related to the installation, repair, alteration and maintenance of microcomputers, computers, printers and other peripheral equipment; train District personnel in use of microcomputers and related software operation. REPRESENTATIVE DUTIES/ESSENTIAL FUNCTIONS: Perform a variety of skilled and technical duties related to the installation, repair, alternation and maintenance of microcomputers, computers, printers and other peripheral equipment; schedule repairs or installations. Develop and conduct one-on-one and group training of District personnel in use of microcomputers and related software. Inspect, isolate and diagnose system malfunctions and determine appropriate repair procedures; replace defective parts and restore to proper operation of equipment; analyze and resolve general software malfunctions. Develop and maintain cable location diagrams for local area networks, device sharing and computer terminals. Install microcomputer hardware systems and software, including upgrades and enhancements. Perform preventive maintenance on printers including cleaning, lubricating, adjusting mechanical parts and checking cables and connectors as necessary; dust circuit boards and disk drives. Install mainframe equipment including terminals, printers and modems; determine appropriate location for installation; install cables and connect devices and test device for proper operation. Maintain and repair data terminals and a variety of data communications equipment, including multiplexer equipment, span equipment, modems and interfacing equipment. Move equipment to new locations as requested; reroute and install communication cables for new location; test system to assure proper operation. Perform component level equipment repair; remove defective components and replace and initiate test procedures according to established procedures; locate and request replacement components. Operate multimeters, oscilloscopes, signal injectors, and digital logic probes to test circuiting by signal injection method; operate hand tools, protocol analyzers, floppy disk analyzer, diagnostic software, soldering iron and cable testing equipment. Communicate with a variety of departments regarding the repair and installation of computer equipment; communicate with vendors and manufacturers regarding parts, pricing, purchases and product information to find best source of supply. Provide assistance, information and technical expertise to faculty, administrators and students regarding the safe and proper operation, care and maintenance of computerized equipment. Maintain records of computer and network repairs, materials used, moving and installation activities and work orders; maintain records of maintenance supplies used; maintain an adequate spare parts inventory. Perform related duties as assigned.

Requirements

KNOWLEDGE OF: Computerized and electronic equipment including microcomputer, computer terminals, peripherals and other data communication equipment.
Methods, equipment and tools used in the skilled repair and servicing of computer equipment.
Electronic and electrical theory and practices.
Analog and digital communications equipment and maintenance techniques.
Safety practices and precautions used in working with computer equipment.
Operation of a variety of testing equipment, hand and power tools and measuring instruments.
Basic DOS commands and computer operations.
Technical aspects of the computer field.
Diagnostic techniques and procedures used in computer and electronics repair.
Basic record-keeping techniques.
Interpersonal skills using tact, patience and courtesy.
Health and safety regulations.
ABILITY TO: Maintain regular and predictable attendance.
Perform a variety of skilled and technical duties related to the installation, repair, alternation and maintenance of microcomputer, computers, printers, modems, multiplexers, span equipment and other data communications equipment.
Install computers and related equipment at District sites.
Operate electronic measuring instruments, testing equipment and tools in a safe and proper manner.
Read and interpret schematics and blueprints.
Read, interpret and implement technical service manuals and schematic diagrams to repair assigned computer and peripheral equipment.
Plan and lay out installation and repair work including estimating labor and material costs.
Maintain records related to work performed.
Establish and maintain cooperative and effective working relationships with others.
Analyze situations accurately and adopt an effective course of action.
Work independently with little direction.
Lift heavy objects.
EDUCATION AND EXPERIENCE: Any combination equivalent to: two years college-level course work in electronics and two years increasingly responsible experience repairing and servicing computer terminals, microcomputers and data communications equipment.

Responsibilities

Perform a variety of skilled and technical duties related to the installation, repair, alternation and maintenance of microcomputers, computers, printers and other peripheral equipment; schedule repairs or installations.
Develop and conduct one-on-one and group training of District personnel in use of microcomputers and related software.
Inspect, isolate and diagnose system malfunctions and determine appropriate repair procedures; replace defective parts and restore to proper operation of equipment; analyze and resolve general software malfunctions.
Develop and maintain cable location diagrams for local area networks, device sharing and computer terminals.
Install microcomputer hardware systems and software, including upgrades and enhancements.
Perform preventive maintenance on printers including cleaning, lubricating, adjusting mechanical parts and checking cables and connectors as necessary; dust circuit boards and disk drives.
Install mainframe equipment including terminals, printers and modems; determine appropriate location for installation; install cables and connect devices and test device for proper operation.
Maintain and repair data terminals and a variety of data communications equipment, including multiplexer equipment, span equipment, modems and interfacing equipment.
Move equipment to new locations as requested; reroute and install communication cables for new location; test system to assure proper operation.
Perform component level equipment repair; remove defective components and replace and initiate test procedures according to established procedures; locate and request replacement components.
Operate multimeters, oscilloscopes, signal injectors, and digital logic probes to test circuiting by signal injection method; operate hand tools, protocol analyzers, floppy disk analyzer, diagnostic software, soldering iron and cable testing equipment.
Communicate with a variety of departments regarding the repair and installation of computer equipment; communicate with vendors and manufacturers regarding parts, pricing, purchases and product information to find best source of supply.
Provide assistance, information and technical expertise to faculty, administrators and students regarding the safe and proper operation, care and maintenance of computerized equipment.
Maintain records of computer and network repairs, materials used, moving and installation activities and work orders; maintain records of maintenance supplies used; maintain an adequate spare parts inventory.
Perform related duties as assigned.