Computer Instructor

Self-Help for the Elderly • San Francisco, CA

97d

About The Position

Responsible for teaching seniors to use computers, smart devices, and the Internet at SF Connected Technology Labs throughout San Francisco.

Requirements

• Must have a high school diploma; teaching and training experience preferred.
• Current working knowledge of PC technology/equipment, smartphones, tablet computers, MS Office software applications, the Internet, online communication, and social media platforms.
• Excellent oral communication and interpersonal skills and ability to work with older adults and individuals from diverse cultural and socio-economic backgrounds.
• Ability to effectively instruct senior learners on basic computer use and online programs using PC platforms or other personal computing devices.
• Must be self-motivated, patient, detail-oriented, and able to follow through.
• Must be able to travel via public transportation or personal/department vehicle to perform job duties.
• If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help’s policy.

Nice To Haves

• Bilingual and bi-literate in English and Chinese (Cantonese or Mandarin), Russian, or Spanish is preferred.

Responsibilities

• Conducts training and workshops for seniors to learn to use computers, smart devices, and the Internet safely; answers computer and technology-related questions.
• Conducts classroom-style lectures with groups of students as needed.
• Prepares and maintains lab area, equipment, materials for training and workshops, and lab or virtual programming preparation.
• Operates and maintains audiovisual equipment; maintains computers in the lab; and assists students with using hardware and software.
• Maintains training and workshop schedules and attendance records.
• Assists with client outreach to meet the program’s goals.
• Maintains assigned client list for submittal to the clientele database.
• Attends meetings and training as assigned.
• Responds to and acknowledges emails and notices promptly.
• Participates in the Quality Assurance protocols as directed.
• Performs other duties as assigned.

What This Job Offers

• Education Level: High school or GED