Computer Associate Series

Metropolitan Transportation Authority-posted about 1 month ago

$68,468 - $102,348/Yr

Full-time • Entry Level

Onsite • New York, NY

5,001-10,000 employees

Executive, Legislative, and Other General Government Support

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This position supports Capital Construction & Development (C&D) and Maintenance of Way (MOW) Engineering in the operation, configuration, and testing of communication-based systems to ensure reliable performance and compliance during installation, commissioning, and in-service transitions. Under general supervision, the incumbent assists with configuration, monitoring, documentation, and coordination of field and bench activities across communication, control, and fire alarm systems.

Operating, monitoring, and supporting field-deployed communications platforms (PA, ET, EEBCS, Help Points, IACS, CAMS, PSLAN) and related head-end systems; triaging alarms and service impacts.
Performing site and bench configuration, staging, and health checks; supporting cutovers, SIT/SAT, and in-service transitions; documenting punch lists and remediation actions.
Using NMS, SNMP, and diagnostic tools to track system health and performance; escalating and coordinating with vendors and maintenance divisions.
Maintaining configuration baselines, inventory, and change records (SharePoint/Teams/Excel); ensuring version control and retention for audits.
Coordinating design reviews and as-builts with internal stakeholders and contractors; verifying communication room and cabinet installations in COE environments.
Supporting legacy and backbone transport systems (SONET/ATM) and fiber plant updates, including splicing maps, labeling, and acceptance checks.
Preparing concise status updates, incident summaries, and monthly reports as assigned; upholding NYCT policies and confidentiality.

Computer Associate I-III (Operations)
1. A certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations, and two years of satisfactory full-time computer operations experience, in a large-scale networked, multi-tiered, or mainframe computer environment, or two years of satisfactory data communications network experience working in a mainframe or multi-tiered computer environment; or
2. A baccalaureate degree from an accredited college or university and three years of satisfactory full-time experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience as described in "1" above; or
4. A satisfactory combination of education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have at least two years of full-time experience as described in "1" above.
Computer Associate I-III (Software)
1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design; or
2. A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described in "1" above; or
3.Education and/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. In addition, 24 semester credits from an accredited college or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience as described in "1" above.

Hands-on support of NYCT communication systems, including PA, ET, EEBCS, Help Points, and IACS platforms, as well as associated head-end monitoring and Network Management Systems (NMS).
Experience with fire alarm system configuration, design coordination, and field integration with FAS vendors, particularly where interfaces connect to communications or control systems.
Working knowledge of network technologies such as SONET, ATM, COE, PSLAN, and fiber-optic design fundamentals (e.g., OTDR traces, signal loss budgets, and termination practices).
Familiarity with both Linux and Windows Server environments, including virtualization concepts; ability to use basic scripting tools (PowerShell or Bash) for diagnostics and automation is a plus.
Experience supporting test and acceptance procedures in design-build or retrofit environments, with strong documentation, coordination, and communication skills for stakeholder interaction.

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