The Computer Associate (Technical Support) position is responsible for performing a variety of technical tasks, including the deployment, configuration, and troubleshooting of network elements such as switches, servers, workstations, storage devices, and CCTV cameras. The candidate will assist with the deployment and troubleshooting of computer equipment, mobile devices, and desk phones, as well as set up new users with access to various systems and provide technical support to end-users. The role may require visiting remote facilities and performing security system administration, system upgrades, troubleshooting, and maintenance tasks. This position has three levels, each requiring different years of experience and responsibilities.