Compressor Technician
About The Position
Service, troubleshoot, and repair air compressors, pumps, gearboxes, and other rotating equipment to ensure optimal performance and reliability. Provide comprehensive failure analysis and develop actionable recommendations to improve equipment reliability, efficiency, and performance. Work closely with sales and operations teams to identify opportunities for service growth and customer satisfaction. Identify and sell recommended repairs, upgrades, and preventive maintenance solutions to customers, ensuring long-term equipment health and cost savings. Complete accurate service reports detailing work performed, parts used, and any additional recommendations, maintaining compliance with company standards. Keep service vehicle stocked with proper tools, parts, and equipment to enable efficient, factory-approved service methods. Represent OTC with a positive, professional image, while building strong customer relationships and trust. Apply advanced mechanical and technical skills to diagnose and resolve complex issues quickly and effectively. Work closely with team members and management to meet service goals and support continuous improvement initiatives. Respond to urgent service calls and provide rapid solutions to minimize operational disruptions. Deliver exceptional customer service, build trust, and act as a technical advisor to customers. Follow all safety protocols and ensure compliance with company and industry standards. Stay current on new technologies, equipment, and service techniques through ongoing training. Flexibility to take on additional responsibilities as needed.
Requirements
- High school diploma or GED degree
- Excellent communication skills both verbal and written
- A self-starter and highly motivated person
- Positive attitude, strong work ethic, and organized work habits allowing unsupervised work.
- A commitment to the concept of "doing it right the first time"
- Technically knowledgeable, conscientious, detail-oriented with excellent communication skills.
- Valid Driver's License, must be able to complete a drug test and background check.
- Must be able to sit, stand, bend for long periods of time repeatedly.
- Must be coachable.
Nice To Haves
- Multi-craft and/or technician experience desirable.
Responsibilities
- Service, troubleshoot, and repair air compressors, pumps, gearboxes, and other rotating equipment to ensure optimal performance and reliability.
- Provide comprehensive failure analysis and develop actionable recommendations to improve equipment reliability, efficiency, and performance.
- Work closely with sales and operations teams to identify opportunities for service growth and customer satisfaction.
- Identify and sell recommended repairs, upgrades, and preventive maintenance solutions to customers, ensuring long-term equipment health and cost savings.
- Complete accurate service reports detailing work performed, parts used, and any additional recommendations, maintaining compliance with company standards.
- Keep service vehicle stocked with proper tools, parts, and equipment to enable efficient, factory-approved service methods.
- Represent OTC with a positive, professional image, while building strong customer relationships and trust.
- Apply advanced mechanical and technical skills to diagnose and resolve complex issues quickly and effectively.
- Work closely with team members and management to meet service goals and support continuous improvement initiatives.
- Respond to urgent service calls and provide rapid solutions to minimize operational disruptions.
- Deliver exceptional customer service, build trust, and act as a technical advisor to customers.
- Follow all safety protocols and ensure compliance with company and industry standards.
- Stay current on new technologies, equipment, and service techniques through ongoing training.
- Flexibility to take on additional responsibilities as needed.
Benefits
- Comprehensive Benefits: Our benefits package includes medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance. We also offer a wellness discount and a stipend for safety shoes & glasses.
- Financial Security: We provide a 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, and relocation assistance.
- Work-Life Balance: Enjoy paid time off (PTO) and tuition assistance to support your career growth and personal life.
- Career Growth Opportunities: At OTC Industrial Technologies, we believe in investing in our employees' development. We offer various training programs and career advancement opportunities to help you reach your full potential.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Merchant Wholesalers, Durable Goods
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
