Temp - Comprehensive Perinatal Health Worker

Community Health Systems•Moreno Valley, CA

50d

About The Position

The Comprehensive Perinatal Health Worker (CPHW) primary responsibility is to provide support services, ongoing orientations, assessments, care plan development, appropriate nutrition, health education and psychosocial interventions and referrals as needed. Performs vital signs and documents accurately in the patient's medical records each encounter. The CPHW behaves in a professional manner, and consistently demonstrates and promotes the values of Community Health Systems, Inc.

Requirements

Active Medical Assistant Certification required.
Current Basic Life Support certificate.
Current CPHW Certification.
Perinatal experience.
Advance knowledge of medical terminology.
Experience in Primary Care with this population is highly desirable.
Supports practice mission and goals.
Knowledge of medical practice and care of patients
Knowledge of examinations, diagnostic and treatment procedures,
Knowledge of medical equipment and instruments
Knowledge of common safety hazards
Ability to use good judgment and critical thinking skills; ability to identify and resolve problems
Ability to interpret, adapt, and apply guidelines and protocols
Ability to establish and maintain effective working relationships with patients, families, medical staff, and co- workers
Ability to work independently, while collaborating with other team members
Ability to self-motivate, prioritize, and be willing to invest in a change process to improve efficiencies
Excellent written, verbal and listening communications skills both in English and Spanish
Proficient computer skills - data entry, retrieval and report generation
Ability to work with a diverse patients/family population

Nice To Haves

Bilingual in Spanish preferred.

Responsibilities

Under the supervision of the Site Manager, works closely with OB Provider to actively manage assigned panel of prenatal patients.
Complete all required documentation forms for the CPSP program.
Develop appropriate (ICP) Individual Care Plan with patient after the assessment following CPSP protocol
Conduct postpartum assessments identifying breastfeeding and family planning counseling needs. Documents birth outcomes for compliance.
Record accurate information obtained from patient or parent/guardian in the electronic health record in a timely manner.
Explain procedures to patients, answers questions as needed and/or allay their anxiety by providing them with additional time and/or information to make informed decisions. Determine and assess patient's understanding of information provided to them.
Review and obtains informed consents from patients. Check for accuracy of consent/forms prior to filing into patient's electronic health record.
Ensures continuity of care by establishing CPSP trimester re-assessments based on clients expected date of delivery.
Refer clients to appropriate perinatal support services needed including; Dietician, Social Worker, IBH, Health Educator, Lactation Consultant, Oral Health, and Health Insurance Support. Generates outside referrals to community programs such as WIC and Welcome Baby as well as delivery hospital maternity tours.
Schedule appointments for all New OB Visits, Ultrasound, Prenatal Classes, IBH, Centering Pregnancy and return appointments for CPSP
Responsible for confirming clients scheduled for CPSP assessments and accommodates client for care to increase participation and productivity.
Follow up on Missed Appointments by calling patient, rescheduling, and sending reminder letters.
Will smile; speak in a courteous and friendly manner with patients, visitors and staff members.
Responsible for participating in quality improvement projects/activities and accountable for quality and PCMH.
Will report to the Registered Nurse for clinically related duties. Will report to the Clinic Administrator for administrative related duties.
Will complete clinically related tasks as delegated by the RN/Providers.
Follows all clinical protocols/guidelines and Universal Precautions.
Identifies problems with the use of daily huddles and communicates across the care team.
Per Providers order and/or under "standing orders" with the supervision of the RN, MA will perform clinical procedures within the California MA scope of practice.
Returns calls to patients and documents all communications in EHR; follows all guidelines of CHSI patient communication protocol.
Participate in training as directed/required by the Director of Nursing/RN to provide better patient care such as learning evidence-based approaches to self-management support, proactively addressing the needs of patients/families in the community, cultural competency and effective communication.
Maintain a safe, clean, and stocked environment at all times. Notify RN of any area or equipment that needs repair.
Handle emergencies appropriately and seek qualified help when required per CHSI policy and protocols.
Ensures patient readiness prior to Provider entering the exam room.
Will chaperone/assist the patient with the Provider as required by policy.
Complete all required charting. Review Providers orders and ensures they are followed/completed.
Obtain patient's signature on all forms where it is required.
Maintains timeliness of specimens through the use of the laboratory report.
Will scan patients' paperwork in EHR as required.
Complete daily calibration logs as required by the RN.
Translate for patients and Providers as necessary.
Will participate in Outreach Services within their scope of practice.
Perform all other duties as directed either formally or informally, verbally or in writing.