Comprehensive Community Services (CCS) Adult Intake Care Coordinator

About the position

At Alternatives in Psychological Consultation (APC), we care about the overall well-being of our employees and we don’t just talk about it—we walk the walk. If you are looking for a company that understands the importance of work-life balance and promotes health of mind, body, and spirit, then we’d love for you to apply! We take pride in our talented, dynamic, values-driven workforce. When you speak with our employees, it’s not uncommon to hear that they’ve been with us for quite a long time. At APC, we value not only the diversification of our staff but also the unique perspective each individual brings with their life experience. Through open dialogue, we challenge and learn from one another to provide culturally humble and trauma-informed care to those we serve. We are searching for a CCS Adult Intake Care Coordinator!

Responsibilities

• Receives referrals and coordinates admission of members into the Comprehensive Community Services program following the rules and regulations of DHS 36.
• Initiates contact with the referred Comprehensive Community Services member and builds rapport using a strength-based, trauma-informed, recovery-oriented, and culturally sensitive approach.
• Conduct client visits out in the community and/or in clients' homes.
• Completes all intake forms, assessments, and screens with members and other identified service professionals to ensure member eligibility and appropriate program fit.
• Educate the member on Comprehensive Community Services, their rights as individuals receiving services, and all other pertinent information to ensure member eligibility and appropriate program fit.
• Ensures the member receives culturally, linguistically, and age-appropriate assessment services including service planning and initial service delivery in an appropriate and timely manner.
• Facilitates all aspects of Comprehensive Community Services service planning as outlined in DHS 36.
• Maintains confidentiality and privacy of member and family records.
• Completes and submits all required or assigned documentation by due dates.
• Attends all supervision, meetings, trainings, in-services, and events as directed.
• Completes at least eight hours of ongoing training on an annual basis.
• Attends Milwaukee County Comprehensive Community Services meetings as directed to develop the program and to discuss requirements.
• Coordinates crisis services for the member to be provided by DHS 34 certified programs.
• Participates in quality improvement projects.
• Other duties as assigned.

Requirements

• Valid Wisconsin driver's license and vehicle with auto insurance.
• Associate’s degree or Bachelor's degree (B. A. / B. S.) from a four-year college or university in human services.
• One-year related experience and/or training; or equivalent combination of education and experience.

Benefits

• Competitive salary
• Relaxed dress code
• Hybrid worksite model for most positions
• Health insurance, with multiple options to match what is best for you and your family
• HSA contributions
• Dental Insurance
• Vision insurance
• Flexible Spending Account (FSA)
• Company-matched 401(k) plan
• Profit-sharing (employer discretionary contribution)
• Company-paid life Insurance with the option to purchase additional life insurance for self, spouse, and/or children
• Company-sponsored short-term disability
• Voluntary long-term disability insurance
• PTO- Paid Time Off (for vacation, sick days, and everything in between)
• Paid holidays (including your birthday!)
• Wellness Program
• Quarterly wellness incentives
• Free wellness events
• Employee Assistance Program (EAP)
• Company-sponsored fundraiser events