hims & hers-posted 9 months ago
Full-time • Mid Level
Remote • New Albany, OH
Health and Personal Care Retailers

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more. Reporting to the Head Compounding Pharmacist, the Compounding Lab Manager will be responsible for daily operations within the compounding labs in the pharmacy. You will support the scale-up of growing compounding capabilities, as well as acting as a stakeholder in the development of new compounded treatments. You will strive to maximize quality and patient safety while dispensing medication in accordance with federal and state pharmacy regulations.

  • Directly manage all patient-specific non-sterile compounding and responsible for patient-specific non-sterile compounding activities.
  • Direct supervision of the compounding technicians and lab assistants.
  • Train all new compounding technicians on equipment and processes used in the lab.
  • Ability to be immersed in the daily operation of a pharmacy.
  • Master all the equipment in the lab, and work with suppliers as necessary to optimize equipment output.
  • Work with QA team to ensure quality of compounds and safety of employees in the compounding lab.
  • Organize, track and maintain all documentation pertinent to the compounding labs.
  • Identify all applicable regulatory agencies and laws for compliance.
  • Plans, organizes, and directs the development of compounding initiatives.
  • Ensure every critical check is accomplished every day for every single compound.
  • Staff the non-sterile laboratories as needed with the highest level of competency.
  • Creates project plans for the rollout and execution of new compounding initiatives.
  • Service and satisfy professional's questions regarding compounded prescription needs.
  • Provide counsel to professionals having questions or problems with compounded.
  • Develop training materials and other knowledge assessment verifications.
  • Maintain study protocols and data relevant to compounded non-sterile products.
  • Review/Revise/Create Standard Operating Procedures (SOPs).
  • Understand Pharmacy Standards of Practice.
  • Bachelor of Science degree preferred.
  • 3-5 years of experience in a front line leadership or supervisory role.
  • Must be Familiar with USP chapters 795 and 800.
  • Experience working in a compounding pharmacy required.
  • Familiarity with Computer Rx pharmacy software.
  • Familiarity with pharmacy and in particular compounding SOP's.
  • Possess the ability to teach and train the pharmacy staff.
  • Fluent in pharmacy operating systems.
  • Highly organized and detail-oriented.
  • Must be able to communicate clearly, professionally and effectively with staff and management.
  • Inventory management, independently lead projects, software training, and support.
  • Effective time management skills and a sense of urgency.
  • Ability to multitask in a stressful environment.
  • Good problem-solving abilities, ability to focus in a busy environment, and high attention to detail.
  • Excellent communication and customer service skills.
  • Pharmacy Technician Certification strongly preferred.
  • Competitive salary & equity compensation for full-time roles.
  • Comprehensive health benefits including medical, dental & vision, and parental leave.
  • Employee Stock Purchase Program (ESPP).
  • Employee discounts on hims & hers & Apostrophe online products.
  • 401k benefits with employer matching contribution.
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