Compliance Testing Senior Manager

Capital OneMcLean, VA
23h$161,500 - $202,800

About The Position

Compliance Testing Senior Manager The Compliance Department at Capital One is creating a dynamic and innovative work environment to enable associates to use their experience and expertise to drive important projects and high priority deliverables. Compliance continues to elevate its presence across Capital One by fostering an environment where collaboration, openness and ingenuity are valued. We obsess about doing the right thing and we believe that innovation is powered by the desire to deliver superior results. We are an entrepreneurial team that embraces bold ideas and if you have the drive for building amazing customer experiences that are driven by data and insight, we want you! The Compliance Testing Senior Manager is a second line of defense role that leads a governance team to architect, automate, and scale a next-generation testing program. This leader will bridge traditional compliance testing and a cutting-edge testing approach using advanced technologies. This role requires the ability to lead teams to deliver high-impact results, be a strategic thought leader, exhibit a high level of judgment to understand risk and solve challenging problems, and exercise strong partnership and communication skills to engage and influence stakeholders. This position is ideal for someone with exceptional people leadership skills, who is comfortable with Gen AI, and has a proven track record of leading teams through change.

Requirements

  • Bachelor's Degree or military experience
  • At least 5 years of experience in Compliance Testing, Risk Management, Compliance Monitoring, or Audit
  • At least 5 years of people management experience
  • At least 1 year of cloud data structure, data analytics, or Artificial Intelligence experience

Nice To Haves

  • Master’s degree or Juris Doctorate degree
  • 6+ years experience at a financial institution in Compliance Testing, Risk Management, Compliance Monitoring, or Audit
  • 6+ years of people management experience
  • Extensive knowledge or experience with consumer regulations and related business processes
  • Superb verbal and written communication skills, with the demonstrated ability to communicate complex analysis in a clear and concise manner and create senior level reports
  • Compliance related certifications (Certified Regulatory Compliance Manager (CRCM)
  • Experiences engaging with analytics, products, and technology teams to lead intent
  • An Artificial Intelligence Governance certification (AIGP) through the IAPP

Responsibilities

  • Lead a team that focuses on oversight of the testing methodology, testing system of record, technical testing training, department and executive-level reporting, quality assurance, testing planning and calendaring processes
  • Oversee the development, management, and execution of the testing innovation and governance strategic projects and scorecard processes
  • Provide direction to management regarding alignment of resources to ensure timely and accurate execution.
  • Ensure teams have tools, training, and access to information needed to effectively execute areas of responsibility
  • Drive strategic transformation to deepen the breadth of testing through technology solutions and reviewing the effectiveness of processes, tools, and systems
  • Design and implement metrics that provide transparency and accountability on testing operations
  • Drive methodology and reporting intents as a strategic leader with Risk Management tech, product, and analytics areas to transform transaction testing and control reviews
  • Implement Gen AI controls, ensuring adherance to governance procedures and benchmarks
  • Establish and maintain strong relationships with Compliance Testing Test Leads, Enterprise Risk Management Leads, and Independent Risk Management Leads
  • Elevate substantive concerns arising in executing governance, oversight, and quality assurance activities to senior management
  • Communicate activity outcomes with Accountable Executives, Senior Compliance Officers, and the Chief Compliance Officer
  • Oversee and manage responses for testing-related audits or exams, as appropriate

Benefits

  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
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