Compliance Testing Officer - CRTP Loan & Deposit Products

Customers Bank • Malvern, PA

32d

About The Position

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Must be legally eligible to work in the United States without sponsorship, current or future, to be considered. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow. On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust. What you’ll do: The position is responsible for identifying, evaluating, and testing compliance controls for third-party consumer deposit and/or loan products. This role conducts risk-based transaction analysis and collaborates closely with business units, compliance-related third parties (CRTPs), and other functional areas, while maintaining necessary independence. Key duties include leading the planning, preparation, and execution of compliance program activities such as risk identification, transactional testing, policy and procedure reviews, and issue management. The analyst also partners with advisory functions to support an effective compliance program and may perform additional duties as assigned.

Requirements

• 3-7 years of experience of consumer compliance regulations and the ability to assess adherence to applicable regulations, identify control weaknesses and partner with the business units and CRTP’s to strengthen the bank’s compliance risk management framework.
• Review and examine various CRTP’s and related processes for compliance with numerous banking regulations covering deposit and lending areas.
• Review and examine various CRTP’s and related processes for compliance with numerous banking regulations covering deposit and lending areas.
• Time management and priority setting.
• Ability to manage multiple tasks simultaneously and work under tight deadlines.
• Effective verbal and written communication skills.
• Strong analytical, critical thinking and problem-solving skills with the ability to exercise sound and balanced judgment.
• Proactive identification of risks and ability to propose solutions.
• Ability to work independently as well as with a range of senior managers, and peers.
• Ability to build strong and productive working relationships.
• Maintain up-to-date knowledge of Bank policies, procedures, and industry best practices.
• Knowledge of Resolver or other Governance Risk Compliance tool
• Microsoft Office applications

Responsibilities

• leading the planning, preparation, and execution of compliance program activities such as risk identification, transactional testing, policy and procedure reviews, and issue management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees