This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
Under the direction of the Gaming Technical Supervisor, the Gaming Compliance Technician I ('Technician') is responsible for regulating all gaming devices (Class II and Class III) within the SMTGC's jurisdiction, including slot machines, gaming peripherals, shuffling devices, electronic table games devices, cash dispensing units, server based games and gaming systems. The Technician performs jackpot verifications, technical assessments, logic access and software inventory. The position is also responsible for monitoring the gaming floor, which includes certifying gaming devices, performing technical analysis and taking regulatory action as necessary to maintain compliance with strong regulatory controls.
Responsibilities
- Applying technical knowledge to protect game integrity by troubleshooting, diagnosing, repairing, and effectively resolving technical issues by investigating technical anomalies, malfunctions, and disputes with gaming technology.
- Safeguard game integrity by enforcing regulations addressing technical issues and corrective actions to maintain compliance.
- Conduct root cause and regulatory analysis of gaming technology using historical data, hardware/software specifications, and behaviors.
- Gathers information regarding investigations or errors with a gaming machine.
- Performs other duties as assigned to support the efficient operation of the Department.
Requirements
- High School Diploma or GED is required.
- Minimum of two (2) years of experience in Technology or Engineering is required, preferably in the Gaming industry or Regulatory/Compliance.
- Knowledgeable in electronics, mechanics electronics, data communications, or related areas of expertise.
- Must be computer literate and have documented technical experience.
- Knowledge and understanding of AC/DC fundamentals.
- Ability to learn, retain, interpret, and apply Technical Standards and tribal, State, and Federal Laws.
- Basic proficiency in Microsoft Word, Excel, PowerPoint, and Outlook required.
- Proficiency in internet research is mandatory.
Nice-to-haves
- Bachelor's Degree in Information Technology (IT) or Engineering preferred.
- A+ or N+ certification preferred.
